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Privacy Policy

Privacy Policy

Effective Date: 2/17/2017

TenCraft and its related services and products (“Website”) are owned and operated by TentCraft (“TentCraft”). TentCraft has adopted this Privacy Policy (“Privacy Policy”) to inform you that it collects personal information (“Personal Information”) when you use the Website and to explain how this Personal Information is used. TentCraft has also adopted this Privacy Policy because it respects your privacy and believes that it should clearly and transparently discloses its privacy practices to the user.

TentCraft respects your privacy and makes a concerted effort to protect your identity and personal information. TENTCRAFT MAY CHANGE, MODIFY, AMEND, SUSPEND, TERMINATE, OR REPLACE THIS PRIVACY POLICY FROM TIME TO TIME AND WITHIN ITS SOLE AND ABSOLUTE DISCRETION. IN THE EVENT TENTCRAFT CHANGES, MODIFIES, AMENDS, OR REPLACES THIS PRIVACY POLICY, THE EFFECTIVE DATE, LOCATED ABOVE, WILL CHANGE. YOUR CONTINUED USE OF THE WEBSITE AFTER A CHANGE IN THE EFFECTIVE DATE OF THIS PRIVACY POLICY CONSTITUTES YOUR MANIFESTATION OF ASSENT TO THE CHANGE, MODIFICATION, AMENDMENT, OR REPLACEMENT CONTAINED WITHIN.



1. TentCraft may collect the following Personal Information from you:

1) Any information that you submit to the Website, Social Media or similar third party sites or applications; 2) First and last name; 3) Email address; 4) Mailing address; 5) Country; 6) Phone Number; 7) Your IP address; 8) Your use of the Website; 9) Your order history; 10) Information stored in cookies, pixel tags, or web beacons; 11) Analytic data from Google Analytics; 12) Account holder and payment information; and 13) Any other additional analytic data that you voluntarily submit to the Website.

TentCraft may collect this personal information from you through various channels, including, but not limited to, through your voluntary submission of information to the Website, through requests initiated by you through the Website, through communication with third parties such as banks, through the collection and analysis of information concerning your computer and browsing activities, through the use of cookies, web beacons, pixel tags, Google Analytics, and through other sources permitted by law.

TentCraft may collect this personal information from you through payments via credit card, debit card, or those processed by third party payment processors, such as Stripe. Stripe’s Privacy Policy can be found at https://stripe.com/gb/privacy. Cookies are identifiers that are shared between your computer and our website to enable our systems to recognize your browser and to provide features such as the storage of items in your shopping cart. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you disable cookies in your browser, you will not be able to purchase from the Website. We recommend that you leave them turned on or please contact customer service to place a phone order.



2. TentCraft uses this Personal Information to:

Provide you with the Website, process any requests made by you, process any orders or business contemplated by the Website, communicate with you, identify and fix problems with the Website, update you on changes to the Website, communicate with you concerning your account, to complete a transaction you initiated, and to update you on TentCraft products and services offered through the Website or the services of third parties. All personal information that is collected through the Website is meant to improve your overall shopping experience.

TentCraft may share your Personal Information with third parties where it has obtained your consent, whether express or implied, with third party service providers to provide you with services initiated at your request, with TentCraft’s parents, subsidiaries, successors, and assigns, and with TentCraft’s business partners who offer services through or in association with the Website.

TentCraft may use your personal information, including your email address, to communicate with you about the Website, your use of services related to the Website such as promotions, sales, contests, upcoming events, and/or the purchase of goods or services. TentCraft may also use your personal information, including your email address, for tracking, analytics, marketing, and research purposes. TentCraft will allow you to opt out of email marketing. Each email sent contains a very easy and automated way for you to stop receiving email messages from us in the future. If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to info@tentcraft.com for review. We will look into the matter immediately.

TentCraft reserves the right to sell, share, or rent individual personal information with anyone without your advance written permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

Except as otherwise stated herein, TentCraft will not sell, transfer, or lease your Personal Information to any individual, business, or government entity except to: (1) respond to authorized information requests by government authorities; (2) to respond to a court order or subpoena; (3) to protect the employees, independent contractors, users, members, officers, directors, or shareholders of TentCraft; or (4) to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty.

We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page (http://www.google.com/policies/technologies/ads/) or the Network Advertising Initiative opt-out page (http://www.networkadvertising.org/choices/).

You are solely responsible for the protection of any Personal Information that you submit to the Website, and you are advised to review that Personal Information before you submit it to the Website. You acknowledge and agree that TentCraft is not responsible for any third-party links, content, or communications sent to you from entities or individuals that TentCraft does not own or control. You are advised to review the privacy policies of third party websites.

Comply or attempt to comply with all laws domestic and foreign.



3. TentCraft stores your Personal Information in the following manner:

Your Personal Information is stored and processed on computers and servers in the United States and, through your use of the Website, you unequivocally consent to the processing and storage of your Personal Information. You understand and agree that TentCraft may continue to store your information after you cease use of the service or disable your Account.

TentCraft uses commercially reasonable efforts and standard technology to store and help prevent against the unauthorized disclosure of your Personal Information. Though it undertakes commercially reasonable efforts to protect your Personal Information, no Website is completely safe. Accordingly, you provide all such Personal Information at your own risk.

In order to protect your Personal Information, TentCraft will use specific security measures, such Secure Sockets Layer (SLL) software, which encrypts information you input at 128-bit strength. This is denoted in most web-browsers by a small padlock appearing on the bottom bar of the window and the address of the window changing from http:// to https://, meaning a secure connection.

TentCraft electronically verifies every financial transaction with the credit company, processing only those orders the credit card company authorizes. In the case of a suspicious or declined transaction, TentCraft may contact you to confirm the validity and ensure your identity or cancel that order with full notification.



4. TentCraft may share your Personal Information with third parties in the following circumstances:

Where TentCraft is complying or in good faith attempting to comply with any law, regulation or law enforcement request. Where TentCraft has obtained your consent, where sharing or disclosure of your Personal Information is necessary to provide you with the Website and/or services associated therewith, where sharing or disclosure of your Personal Information is necessary to share Personal Information with TentCraft’s parents, subsidiaries, successors, assigns, licensees, affiliates, or business partners, where TentCraft has been purchased by a third party, where sharing or disclosure of your Personal Information is necessary to respond to requests by government authorities, where your Personal Information is demanded by a court order or subpoena, where sharing or disclosure of your Personal Information is needed to protect the employees, independent contractors, officers, directors, members, users, or shareholders of TentCraft, and where sharing or disclosure of your personal or Personal Information is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty.

You understand and agree that TentCraft may specifically share your information with mobile service providers, search engine providers, payment processors, web merchants, and online retailers in order to complete the services offered through the Website.



5. Purchase or sale of the Website or other assets:

TentCraft may purchase other businesses or sell components of its business, including, but not limited to, the Website. In the TentCraft purchases another business or sells any component of its business, your Personal Information will continue to be used consistent with the terms of this Privacy Policy.



6. You may stop TentCraft from collecting your Personal Information by:

Adjusting your web browser settings, limiting cookies or other tracking techniques, or by ceasing your use of the Website. You may contact TentCraft with any requests regarding your information, but TentCraft reserves the right to act or not act upon such requests.



7. When using the Website, you are obligated to:

Inform TentCraft of any changes to your personal or Personal Information, and protect the security of your username, password, and personal or Personal Information.



8. California Residents

California residents have the right to receive information that identifies any third party companies or individuals that TentCraft has shared your Personal Information with in the previous calendar year, as well as a description of the categories of Personal Information disclosed to that third party. You may obtain this information once a year and free of charge by contacting TentCraft at the address below.



9. Children’s Online Privacy Protection Policy

The Website is not intended for or directed to users under the age of 18, and TentCraft does not knowingly or intentionally collect Personal Information from children under the age of 13 or other minors. Where appropriate, TentCraft takes reasonable measures to determine that users are adults of legal age and to inform minors not to submit such information to the Website or in response to advertisements. If you are concerned that personal information may have been inadvertently provided to or collected by TentCraft, please contact us immediately so appropriate steps may be taken to remove such information from TentCraft’s database.



10. Contact and Notices

All questions and concerns regarding this Privacy Policy may be submitted email, or phone at: info@tentcraft.com.